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Gen AI to ‘Transform Work’ at City of Casey but Cost and Capacity Still a Challenge
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Strategic Business Initiatives Community Interviews

Gen AI to ‘Transform Work’ at City of Casey but Cost and Capacity Still a Challenge

Mar 10, 2025 | 7 mins

City of Casey’s tech chief, Clint Allsop, expects generative AI to ‘radically transform’ the way people work at the council. However, he notes that cost and capacity are preventing the organisation from developing its own large language models.

Allsop, the CIO at one of Victoria’s largest municipalities serving over 415,000 people, tells ADAPT that the council is using AI to compose and summarise information, arrange schedules and assist in software code.

Despite the prohibitive costs and capacity constraints within IT and across the organisation, Allsop believes the technology will have a significant impact over time.

City of Casey faces challenges similar to those of many organisations regarding the widespread use of AI.

ADAPT’s latest data indicates that only 13% of Australian CIOs consider themselves successful at AI deployments. The key differentiator among these leaders is close communication with the business and employees, focusing on upskilling and people enablement.

Interestingly, CIOs…

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