Technology Trends

Digital Transformation

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Technology Trends Digital Transformation Enterprise Digitisation in ANZ Feb 28, 2025 This report highlights the growing importance of digitisation for Australian businesses, emphasising how it impacts customer-facing portals, revenue capture, and internal operations. View Dataset
Technology Trends Digital Transformation Digital Operating Models Feb 28, 2025 The deck explores the challenges Australian Chief Digital Officers (CDOs) face in creating seamless digital operating models, emphasising the role of purpose-driven organisations, employee performance,... View Dataset
Technology Trends Digital Transformation Barriers to Digital Adoption Feb 28, 2025 The report examines the key barriers preventing organisations from fully leveraging digital and AI technologies, spanning technical, cultural, and governmental challenges. It highlights critical roadblocks... View Dataset
Technology Trends Digital Transformation Omnichannel Readiness and Evolving Customer Experience Trends in ANZ​ Feb 27, 2025 Omnichannel service availability varies by organisation size, with smaller enterprises leading the way. While customer experiences are generally seamless, there are still areas for improvement,... View Dataset
Technology Trends Digital Transformation Business Value of Digital Transformation Feb 27, 2025 Organisations are making steady strides in their digital transformation, focusing on modernising core functions and establishing agile, values-driven operating models. View Dataset
Technology Trends Digital Transformation Key ANZ Customer & Employee Experience Trends Feb 26, 2025 The research highlights the strong link between digital maturity and customer experience (CX) quality in Australian organisations. Companies with higher levels of digitisation, API connectivity,... View Dataset
Technology Trends Digital Transformation CDO’s Emerging Technology Priorities Feb 24, 2025 Australian Chief Digital Officers (CDOs) are highly optimistic about AI's productivity potential, with Generative AI leading the charge in adoption. View Dataset
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Technology Trends Digital Transformation The Importance of Delivering Customer and Employee Experiences Feb 12, 2025 ADAPT's 2024 Digital Edge Survey reveals that Australian CDOs focus on improving customer and employee experiences, addressing inconsistencies, hybrid work challenges, and the need for... View Dataset
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Technology Trends Digital Transformation Operational Excellence Feb 12, 2025 ADAPT CIO surveys in 2024 uncovered key factors that drive operational excellence. View Dataset
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Technology Trends Digital Transformation What’s the Market Context for Developing a Winning API Product Strategy? Feb 12, 2025 This ADAPT Tech Trends sets out the market context for developing a winning API strategy. Based upon ADAPT’s national surveys with Australian, CIOs, CISOs and... View Dataset
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Technology Trends Digital Transformation Are You Ready To Revolutionise Productivity and Business Agility? Feb 12, 2025 Operational value leapt 41% these past 12 months, returning to Feb 2022 levels. Greater process excellence can help to drive that value while also offering... View Dataset
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Technology Trends Digital Transformation How Can Australian CIOs and CDOs Deliver More Value Through Modernisation?​ Feb 12, 2025 ADAPT has identified key drivers for CIOs and CDOs to prioritise, enhancing business value and modernisation. View Dataset