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Digital Transformation Market Narratives Digital Operating Models Feb 28, 2025 The deck explores the challenges Australian Chief Digital Officers (CDOs) face in creating seamless digital operating models, emphasising the role of purpose-driven organisations, employee performance, and streamlined processes. Request to Download

The deck explores the challenges Australian Chief Digital Officers (CDOs) face in creating seamless digital operating models, emphasising the role of purpose-driven organisations, employee performance, and streamlined processes. While many organisations strive to embed purpose and values, the complexity of driving change and enhancing visibility across value chains remains a key obstacle. 

 

Core Insights:

Friction vs seamlessness in digital models 

  • While 38% of Australian CDOs describe their organisations as purpose- and value-driven, many still struggle to achieve a seamless digital experience. 
  • Only 11% of organisations are effective at improving visibility across value chains, indicating significant friction in digital operating models. 

The role of purpose and values in driving employee performance 

  • A well-defined organisational…

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