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Digital Transformation
Market Narratives
Business Value of Digital Transformation
Feb 27, 2025
Organisations are making steady strides in their digital transformation, focusing on modernising core functions and establishing agile, values-driven operating models.
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Organisations are making steady strides in their digital transformation, focusing on modernising core functions and establishing agile, values-driven operating models. However, there are gaps in maturity across different business areas, with back-office functions leading the way. Collaborative multi-enterprise ecosystems are also emerging as key drivers of innovation and value creation.
Core Insights:
Steady progress with gaps in maturity
- Organisations have reached an average of 50% digitisation by 2024, with back-office processes being the most advanced in terms of digital transformation.
- Middle-office functions lag behind in digital maturity, suggesting room for improvement in areas beyond core operations.
The need for a seamless, purpose-driven operating model
- Organisations must focus on enabling an agile and…