A Day in the Life of a CIO: Brett Wilson, CIO, Australian Red Cross

Reflecting on his strongest partnering relationships, Brett Wilson, Chief Information Officer at Australian Red Cross, regards trust and support as keys to success.

By touching base at the right time and frequency – particularly when there is no active work – these partners focus on maintaining the relationship and understanding what will truly move the needle when the time comes.

Wilson says that if he receives a call from someone whose name is not saved in his phone, he won’t answer it because these cold calls are “relentless”.

Apart from the persistent attempts by vendors to get his attention, a key frustration for Wilson is their failure to understand the complexity of the Australian Red Cross, which operates in several areas including health, retail, and aged care.

On the flipside, Wilson rates his interactions with a cyber security vendor as the best. The vendor’s representative checked in with the organisation…