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Market Trend Reports
How Financial Services tackle the “Middle Office” to Differentiate on Compliant Customer Experience
Jun 30, 2022 | 8 min
In an ADAPT roundtable for ServiceNow, James Woodward, General Manager Operations at Kiwibank, and Katie Vainauskas, Enterprise Technology and Performance Partner at Deloitte Consulting discussed the imperative for middle office transformation and how to achieve it with ADAPT Senior Analyst Peter Hind.