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Applications Market Trend Reports Use These Strategies to Make Automation Great Again by Shane Hill Nov 14, 2022 | 11 mins

Executive Summary

CIOs are investing in automation, but effective value capture strategies are still emerging. These trends imply a need for better strategic synchronisation across data, automation, and business outcomes.

Better synchronisation will create opportunities for improved employee experiences, better talent retention, superior customer loyalty, and greater wallet growth. CIOs that want to improve experiences and revenues by making automation great again can:

  • prioritise and enact automation and data strategies in lockstep
  • calculate the costs of adaptive change against the full returns on value
  • articulate the risk-weighted imperative for Board-level engagement.

Making automation great again will require the CIO to partner with other Technology Leaders and, to navigate the current economic headwinds, with the CFO, CEO and Board of Directors.

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