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Market Narratives
AI Reality Check: From GenAI to Agentic
Oct 15, 2025
CIOs are fast-tracking AI ambitions, yet maturity remains low. Most deployments stay in pilot phases as leaders prioritise trust, governance, and oversight.
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CIOs are accelerating AI ambitions, but maturity remains low. Generative AI adoption spans cyber security, code generation, customer service, and operations, yet most deployments are still in pilot or decision-support stages. Agentic AI is even earlier in its lifecycle, with 87% of organisations at awareness or exploration. Governance, trust, and human oversight dominate evaluation criteria, underscoring a cautious approach. Despite this, nearly half of CIOs aspire to enterprise-scale AI and automation as their defining initiative if budgets were no barrier.
Core insights
- AI adoption is broad but shallow: Generative AI is being tested across multiple domains, but most use cases remain at pilot or early-stage maturity rather than full automation.
- Agentic AI still nascent: 87% of organisations are only at awareness (41%) or exploration…