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Data & AI Best Practices How are Healthcare Providers Balancing Trust and Optimism to Realise Value from Generative AI? by Pooja Singh Oct 24, 2023 | 12 mins

Executive Summary

Australian healthcare organisations are exploring specific use cases for generative AI. As they increase investments in technology, healthcare providers are proceeding cautiously to overcome concerns about privacy, security, bias and patient safety.

CIOs can apply these practices to unlock the value of generative AI:

  1. Generative AI as a support tool for improving workflow efficiencies, patient and clinical experience, and drive innovation by supporting research across precision care.
  2. Build transparency by collaborating with Board members and medical leaders to prioritise value gain and drive investments for generative AI.
  3. Assess your organisation’s digital fitness and digitisation maturity for driving value from generative AI across digital care delivery.
  4. Collaborate with risk, security and legal teams to create a governance and compliance framework for the safe and accountable use of generative AI.
  5. Engage and stay aligned with health and AI governance and technology vendors to co-design safe and ethical adoption of generative AI.

This report is a follow up to the ADAPT Research Set on generative AI, published in Apr 2023. The set offers practical guidance for navigating and mitigating critical risks on the journey from experimentation to scaled value.

Want to download the full guide? Fill in your details to request access to the full report and we’ll be in touch soon.​
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