How Two HR Specialists Are Unleashing AI On Their Organisations

Artificial intelligence (AI) and machine learning (ML) technologies are transforming how organisations recruit, retain and manage talent. In many cases, these technologies help teams sift through job applications and eliminate repetitive data entry tasks, freeing HR leaders to focus on higher value activities.

When used responsibly and ethically, AI can help redesign roles and create pathways to close skills gaps. But when deployed hastily, they can have a negative impact on an organisation’s brand.

In one recent case, a young Australian man endured two AI interviews for a role at a retail giant only to be rejected without speaking to a single human.

ADAPT recently hosted HR executives at a roundtable luncheon in Auckland, New Zealand to discuss how their organisations were deploying AI tools across their departments.

Among them was Sarah Morris, GM, People and Capability at the highly-regulated and unionised Palmerston North City Council (PNCC).