A Day in the Life of a Cyber CEO: John Reeman, CEO and Founder, Cyooda Security

It’s been almost two weeks since a bug in cyber security giant, CrowdStrike’s quality control system caused a routine software update to crash Windows computers around the world.

Global losses are expected to hit $1 billion with the vendor’s Australian boss, Michael Sentonas, saying last week that he was prepared for customers wanting compensation and initiating potential class actions.

Speaking to ADAPT, John Reeman, a former CISO and now CEO at Australian cyber security service provider, Cyooda Security, says the failure boiled down to basic processes.

Putting aside the technical issues, CrowdStrike should have staged the roll out of any critical changes rather than “pressing the button and letting it run,” Reeman tells ADAPT.

By doing this, the organisation could have assessed the impact with ‘canary groups’ where a new software version or feature is tested with a small group of users in a live production environment.

Reeman used…