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Strategic Business Initiatives Data & Insights Operational excellence Oct 17, 2024 ADAPT CIO surveys in 2024 uncovered key factors that drive operational excellence. Request to Download

Overview:

ADAPT CIO surveys in 2024 uncovered key factors that drive operational excellence.

 

Key Takeaways:

ADAPT defines operational excellence in organisations as: “…operationally excellent when ​they leverage technology to generate value from their operations.”

​In this report, you’ll find insights into:​

  • The factors that drive progress in the modernisation journey of Australian organisations​
  • How operational excellence translates to customer excellence​
  • The common drivers for initiatives enabled by operational excellence

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