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Introduction
This is the first time that the entire world has come to a halt, and we are now living through a unique situation that presents us with challenges and opportunities alike.
Old world conditions and mindsets have crumbled, paving the way for new thinking and a higher acceptance to new ways of working.
However, organisations have been working in a reactive mode, trying to operate the business with minimum changes and waiting for a new environment to unfold. As a result, efforts around innovation and transformation have been stalled, impacting organisational growth.
With the everyday uncertainties emerging around COVID-19, organisations need to continue working through a crisis at least, in the near future. Therefore, they must establish new processes and systems that help their businesses thrive in any environment rather than waiting for a new normal.
These systems and processes must be underpinned by a resilient information technology architecture…
