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City of Sydney’s Digital Chief on Delivering Outcomes Through Predictive Data and Lean Execution
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Digital Transformation Community Interviews

City of Sydney’s Digital Chief on Delivering Outcomes Through Predictive Data and Lean Execution

Jun 26, 2025 | 5 mins

City of Sydney’s Tom Gao shares how to deliver real outcomes through data, AI, and lean digital execution without waiting for perfect conditions.

For many digital leaders, digital excellence is not the result of perfect strategy. It is the outcome of practical action, fast experimentation, and cross-functional momentum.

Tom, Chief Tech and Digital Services Officer at City of Sydney, believes…

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