Scaling Successful Data & AI

Mike Kollo, Director of AI at ADAPT begins by emphasising the pace and unpredictability of AI development, particularly in generative AI. Drawing on insights from ADAPT’s CIO Survey, he emphasises that despite the hype, most organisations remain unsure about their readiness to support AI use cases. While there is growing interest and a clear shift toward integrating AI in operations, few companies feel fully confident in their capabilities. Those who are realising tangible value from AI share two traits: they track business costs and benefits rigorously and prioritise building environments that support advanced analytics.

There is a clear link between data maturity and AI enablement. The survey identified three top enablers: data integration, organisational data literacy, and data quality. However, Mike warns against generic data strategies, advocating instead for use-case-specific enablement. Different AI applications, like marketing, cyber threat detection, or knowledge management, demand different types of data infrastructure and support.…