Harnessing AI for Business Growth: Strategy, Security, and Skills

In this interview, Michael Fugaro – Chief Information Officer at SW Accountants & Advisors, explores the strategic journey of AI adoption within organisations, focusing on efficiency, productivity and data-driven decision making. He emphasises the importance of leveraging existing platforms such as Microsoft Copilot while also developing bespoke solutions tailored to business needs. However, a key challenge remains in unlocking AI’s full potential, which is heavily dependent on data quality, accessibility and governance. Michael stresses that organisations must invest in structuring and securing their data to ensure AI can deliver meaningful value.

A critical aspect of AI implementation, according to Michael, is balancing innovation with security and compliance. With increasing regulatory changes, such as updates to Australian privacy laws and international frameworks like GDPR, companies must ensure data protection while embracing AI-driven efficiencies. He highlights the need for strong cyber security measures and governance frameworks to mitigate risks, including AI bias…