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Defence Health in Final Push to Stabilise and Strengthen Core Tech: Cyber Chief Andrew Morgan
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Strategic Business Initiatives Community Interviews

Defence Health in Final Push to Stabilise and Strengthen Core Tech: Cyber Chief Andrew Morgan

Jun 17, 2025 | 5 mins

The past two years have been challenging for Defence Health. In 2023, technical issues stemming from a core tech upgrade at the Australian Defence Force health fund left some members waiting for claims to be refunded manually.

The APRA-regulated organisation’s new and first ever Head of Information Security and Risk, Andrew Morgan, is part of a team tasked with ensuring the platform functions reliably for its more than 300,000 members.

“There’s a lot of work and a huge focus in our organisation at the moment around making sure that we’ve got the platform working as it should be and not adding additional risk into the organisation [because] key elements of the platform are not working properly. Essentially, we’re stabilising our core business,” Morgan tells ADAPT.

He says the entire health sector has been watching the Defence Health’s progress with interest because “once we have this up and…

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