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Strategic Business Initiatives Data & Insights The CDAO’s Role in Driving Operational Excellence​ Jul 2, 2025 In this report, you’ll find insights into how Australian CDAOs drive operational excellence ​through AI adoption and tech modernisation. Request to Download

Overview:

The primary goal of Australian CDAOs in 2024 is to improve operational effectiveness, with a strong focus on becoming more data-driven. Their top initiative is to pilot and adopt generative AI, while their leading investment priority is data governance.

The largest share of data and AI budgets is allocated to modern data platforms and infrastructure. However, insufficient funding and resources remain a significant barrier to execution and AI adoption.

 

Key Takeaways:

In this report, you’ll find insights into how Australian CDAOs drive operational excellence ​through AI adoption and tech modernisation.​

The key areas of focus are:​

  • Operational excellence as an outcome
  • Stronger governance for success in AI adoption​
  • A balance between infrastructure and human capability​
  • Significant challenges to address​​

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