Driving Agility and Innovation: Empowering People, Processes and Purpose in a Changing Tech Landscape

Roger Lawrence, CTO of APA Group explains the “Sunday-Monday problem” in this community interview. It refers to the shift in how people experience technology, where consumer technology has surpassed enterprise technology. In the past, workplace technology was more advanced than what individuals had at home. However, since the rise of smartphones and cloud services, many people now have access to better tools in their personal lives than they do at work. This creates challenges for organisations, such as maintaining architectural governance and avoiding tech debt, while also addressing issues like cyber security. At the same time, the rapid adoption of technologies like generative AI offers opportunities to enhance agility and innovation in the workplace.

To overcome these challenges, Roger stresses that it is important to recognise that business solutions go beyond just technology; they involve people and processes. Processes in many organisations are often undocumented and rely on the knowledge…