
Former Bendigo & Adelaide CIO on Why Simplification Is the Key to Digital Transformation Success
Sep 12, 2025 | 3 minsAndrew Cresp, former Bendigo & Adelaide CIO and now CIO at NGM Group, shares how CIOs can drive business-led transformation, simplify complexity, and align technology with strategy.
Andrew has led major technology transformations in financial services, navigating mergers, regulatory shifts, and digital evolution.
He focuses on simplification, fast decision-making, and aligning IT with business strategy to help organisations balance innovation, risk, and efficiency.
In this interview with Peter Hind, Principal Research Analyst at ADAPT, Andrew talks about how CIOs can lead business-driven digital transformation, simplify complexity, and align technology with strategic goals.
He will join 180 CIOs and IT leaders responsible for delivering on the technology strategy for one-quarter of Australia’s GDP to talk about the challenges of simplification and enabling business-led change at CIO Edge.
Simplification is about more than cutting systems
True simplification goes beyond reducing IT systems.
Andrew emphasised that organisations must restructure…