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Why the Operating Model, Not the Technology, Makes or Breaks Transformation: Metcash’s Tom Quinn

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Why the Operating Model, Not the Technology, Makes or Breaks Transformation: Metcash’s Tom Quinn
Published Aug 7, 2026 in Executive Leadership & Strategy Type Voice of Customer Authors Byron Connolly Thomas Quinn
Executive Leadership & Strategy Voice of Customer

Why the Operating Model, Not the Technology, Makes or Breaks Transformation: Metcash’s Tom Quinn

Aug 7, 2026 | 6 mins

Metcash’s Tom Quinn explains why transformation succeeds through operating model discipline, strong governance and AI focused on measurable value.

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