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Sally Osborne

Sally is a strategic transformation consultant with over a decade of experience delivering operational efficiency, business growth, and digital change across complex enterprise environments. Known for her hands-on leadership in post-merger integration and large-scale transformation, she partners with executives to align strategy, improve performance, and embed sustainable change. About Request an Introduction Request an Introduction with Sally Osborne
About Expertise
About Sally

Sally Osborne is a highly accomplished Transformation Consultant with over a decade of experience leading strategic innovation, operational efficiency, and digital transformation initiatives across enterprise-level organisations. With a strong track record of partnering with C-suite executives, Sally specialises in delivering sustainable business growth, streamlining operations, and executing large-scale transformation programs.

As Transformation Consultant & Program Manager at MRI Software, Sally has led post-acquisition integrations, driven digital transformation, and implemented change management strategies that have resulted in significant operational improvements. Her leadership in merging 13 teams and software products post-acquisition within a 12-month timeframe showcases her ability to drive strategic alignment and business synergies effectively.

Previously, as National Director and Head of Operations at Colliers, Sally managed a $60mil division, improving profit margins and streamlining processes to enhance client satisfaction. Her role in driving sustainability initiatives and aligning organisational goals with market trends has positioned her as a thought leader in business transformation.

With an MBA from Macquarie Graduate School of Management and a Bachelor of Commerce in Accounting, Sally combines deep financial expertise with strategic vision. She is a trusted advisor, mentor, and leader dedicated to fostering innovation and long-term business success.

Expertise

The best ideas and best technology plans do not always reap the intended reward. Too often, the use case stacks up, yet somewhere along the journey, different teams, customers or stakeholders don’t embrace the change, and the pressure is put back on the tech to “fix the product”. Too often, the data is in a mess, and the insights are not considered reliable. Transformation mixes ideation. journey mapping, processes, skills, business and technology architecture, behavioural and cultural change management. It’s a whole of business responsibility and strategic alignment is imperative.

Sally has partnered with leadership teams on their Transformation journey for the past 15 years and draws on both professional experience and academic learnings. She utilises a range of frameworks to steer organisations along an innovative path. These include design thinking, change management methodologies, gap analysis, force field analysis,

Case study example: As National Director and Head of Operations at Colliers, Sally spearheaded a large digital and organisational transformation in the commercial property management area. This resulted in revenue and profit doubling over a four-year time frame. This is a high-volume, low-margin business where inefficiencies typically grow when portfolios and teams grow. For her work, Sally was awarded the 2019 Outstanding Professional Services Award.

Areas of Expertise:
  • Business strategy & implementation
  • Transformation
  • Executive & Stakeholder management
  • Property Industry & PropTech
Core Capabilities Executive & Stakeholder Management Technology Strategy & Execution Program & Portfolio Management Leadership Development & Coaching Change Management
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