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Delan Naidu

A seasoned consultant with over 25 years of experience, Delan specialises in bridging the gap between business value and IT delivery. As a Principal at Ambit Associates, he focuses on modernising technology operating models, improving commercial effectiveness, and leading transformation initiatives that align IT with customer and business outcomes across diverse industries. About Request an Introduction Request an Introduction with Delan Naidu
About Delan

Delan’s expertise covers strategy, culture, capability development, operating models, partnerships, systems integration, and consulting. He’s worked with industry leaders like Transgrid, APA, Qantas, Telstra, Marks & Spencer, UBS, MLC, CBA amongst many others; and tech sector heavyweights including Accenture, Wipro and IBM.

Delan holds executive education from Stanford and a background in business and technology management from UTS. He’s passionate about fostering innovation, empowering teams, and delivering customer-centric results while supporting social causes and sustainability.

Expertise

Delan is well-suited for complex challenges involving digital transformation, innovation, systems integration, process improvement, and strategic planning.

He excels in change management, customer-centric solutions, and product development. His expertise in sustainability, team building, and mentoring makes him a valuable asset for organisations seeking strategic growth and adaptation.

Fast-Track Innovation: Implemented a fast-start innovation factory and seed funding model with an ASX 30 client.

Modernisation Strategy: Defined a 3-year target strategy for capability modernisation, leading to significant structural changes and cultural transformation in a national utility.

IT Overhaul: Successfully managed a comprehensive IT overhaul campaign for a client, including company-wide messaging, recruitment of technology leadership, and the inception of platform and product operating models.

Strategic Alignment: Developed quarterly value and ROI dashboard for C-Suite and the board providing updates for technology, aligning technology goals with bonus achievement criteria and prioritised activities.

Technology Transformation: Led the development and execution of a digital enterprise transformation plan, unlocking over $80 million in benefits over five years.

Organisational Change: Spearheaded organisational change initiatives within IT and Cyber Security leadership teams, focusing on unifying siloed functions.

ERP Modular Approach: Created a modular approach to renewing ERP, significantly revising the previous investment strategy and approach to better suit a diversifying business.

Regulator Engagement: Successfully engaged with industry regulators, securing 100% of requested funding exceeding $120 million.

Global Expansion: Managed international expansion in airport technology and supported regional growth and sales strategies for a global airline.

Operational Efficiency: Improved regional and airport technology operations by simplifying and standardising products, enhancing the customer experience, and reducing operational costs.

Startup Venture: Co-founded a tech startup focused on digital sustainability solutions for energy companies, aiming to reduce emissions and improve operations.

Digital Health: Played a key role in the design and construction of a world-class Digital Health platform, overseeing operations, vendor management, and commercial negotiations.

Market Expansion: Established a local market presence for a global IT entity, exceeding sales and revenue targets while growing the infrastructure business by over 300% in two years.

Global Consulting: Led various global consulting engagements; including operational strategies, systems integration, organisational change, risk management, and cost containment in multiple countries and industries.

Client Service Turnaround: Turned around a client’s managed service with a contracted SI that had been rated negatively for over 20 months, achieving exceptional results in a short time frame.

Delan’s diverse career has seen him excel in various roles and industries, contributing significantly to the success and growth of the organisations he has been a part of.

Delan’s unique perspective, derived from extensive experience as an IT leader, a global consultant, and in delivery as a technologist within major tech firms, equips him with firsthand insights into the challenges that many organisations may encounter. It’s this diverse set of reference points that help him craft strategic approaches that are tangible and effective.

Delan’s advisory services are guided by innovation, empathy, and sustainability. He excels in solving complex challenges, fostering adaptability, and aligning technology with business goals. His leadership inspires excellence and commitment to customer-centricity, social causes, and sustainability, making his services a catalyst for success.

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