WP_User Object ( [data] => stdClass Object ( ) [ID] => 0 [caps] => Array ( ) [cap_key] => [roles] => Array ( ) [allcaps] => Array ( ) [filter] => [site_id:WP_User:private] => 0 )
Back
Keeping People at the Heart of Service NSW’s Transformation with The Hon. Victor Dominello, MP
Read Summary
Close
Digital Transformation Expert Presentations

Keeping People at the Heart of Service NSW’s Transformation with The Hon. Victor Dominello, MP

Jun 29, 2022 | 2 min

NSW Minister for Customer Service and Digital Government, The Honorable Victor Dominello, is responsible for leading life-changing tech initiatives, such as:

  • 1.7 billion COVID-safe check-ins
  • $5.5 million in Dine and Discover Vouchers
  • 4 million digital drivers’ licenses
  • 2 million downloads of fuel check

To combat the naysayers, Victor says proving incremental value has been critical. The digital driver’s license was the initial trust-builder between the government platform and citizens.

By starting with a foundation of privacy, security, transparency, ethics, and inclusion, Victor has fostered state-wide trust. By following a vision of empowering the individual with their own data, Victor has seen triumphant customer engagement.

Next up on Victor’s horizon is building a digital wallet with all your credentials, licenses, and certificates.

You may also like

Digital Transformation Expert Presentations Your Role in Modern Work
Digital Transformation Expert Presentations How To Achieve Digital Product Excellence & Digital Experiences?
Data & AI Expert Presentations What’s Next? …Real-Time Business

Research & Advisory
Client-Exclusive Content

Members of ADAPT’s Research & Advisory platform have access to an entire suite of local market research, case studies and resources to help them execute in their role.

Learn More Already a member?
ADAPT