Achieving Digital Initiatives during a Talent Shortage

In 2022, digital leaders are solely focused on filling the skills shortage.

Rather than freezing training and development, ADAPT’s Data Analytics & Visualisation Analyst, Gabby Fredkin, believes these must be reinstated to fuel organisational growth.

Other ways to tackle the skills shortage include internal advertisement of roles and a shift to hiring and training less experienced professionals.

Aside from filling the skills gaps, Australia’s digital leaders are focused on process optimisation and becoming data-driven.

Key Takeaways:

• Digital fatigue is the biggest challenge to optimising the hybrid employee experience
• Inconsistent data across disparate systems is the greatest hindrance to delivering a personalised customer experience
• The most digitised areas of business include finance, people, and sales