The AI Revolution in Finance: CFOs and Their Digital Minions

Marek Kowalkiewicz, Professor and Chair in Digital Economy at Centre for Future Enterprise, QUT Business School explores the evolving role of algorithms and artificial intelligence in our everyday work environments and their impact on productivity. Algorithms are reshaping economic interactions and workplace dynamics. He advocates that companies recognise these “digital minions” as essential collaborators, requiring human oversight to prevent unforeseen outcomes.

AI-powered algorithms have permeated unexpected areas, such as legal services through bot-powered platforms like “DoNotPay,” and even design, as with Philippe Starck’s generative chair. Marek warns of “phantom AI,” where misunderstandings about the use of AI lead to mistrust between managers and employees. He argues that collaboration with AI should be about augmentation rather than full automation. Emphasising a balance between human and AI capabilities, Marek suggests a future where algorithms become trusted partners that amplify human potential while requiring oversight to mitigate algorithmic errors and maintain accountability.

Generative…