Peter Smith

An accomplished executive leader, I am passionate about driving organisational success through digital transformation and an exceptional customer experience.

Throughout my career, I have led comprehensive business change programs to enhance the way that we do business, integrate new technologies and create an enhanced customer experience. I am always working with my team to identify, procure and implement researching new technologies and systems to create efficiencies and leverage technology across the business.

I am committed to building high-performing teams through effective recruitment, selection and retention to bring the best people into the business and empower them to build long and successful careers with us. I believe in leading from the front and actively demonstrate the behaviours I expect of my team to inspire them to achieve the same professional standards. This has been instrumental to my success thus far and is what sets me apart from other leaders.

My exceptional interpersonal skills allow me to build strong professional relationships both internally and externally, and I confidently leverage these to drive business outcomes. I am a clear and engaging communicator who can influence and negotiate with others to achieve a desired outcome.

A keen problem solver, I develop creative solutions to complex matters – even when faced with time challenges, resource issues or strict compliance requirements. I thrive in dynamic environments and can readily adapt to changing business priorities or ways of working.