Designing the Future of Work: The Emerging Role of Digital HQ

As we plan for next year, there are a lot of challenges facing leaders. A sense of “belonging” is what many employees are saying is lacking in their current work environment. There seems to be a disconnect between what leaders expect and what employees want.

Employee Experience (EX) is about dynamic, human experiences focused on the needs and expectations of individual employees, and the extended teams.

When organisations get EX right, employee inspiration improves, which leads to better customer satisfaction and a favourable business outcome. In terms of employee engagement, skills development, improved productivity, and simple retention, EX is a…