As the Chief eHealth Strategy Officer at the Department of Health in Victoria, Emily Mailes’ role encompasses two core areas: driving digital strategy for the future of healthcare and ensuring the cybersecurity and operational integrity of critical health systems.
On the digital strategy side, she is responsible for setting an ambitious agenda that shapes the future of the Victorian health system through innovation and transformation. By collaborating with policymakers, funders, and healthcare leaders, she works to align strategic initiatives and emerging technologies that drive improvements across the system and enhance the health and wellbeing of Victorians.
In parallel, she oversees a 24/7 cybersecurity operation dedicated to protecting Victorians’ health data and securing the critical systems that keep healthcare services running. Her leadership in cybersecurity is focused on ensuring robust protections against emerging threats while maintaining operational excellence in the face of evolving challenges.
Her dual role allows her to balance high-level strategic vision with the practical, day-to-day oversight of security operations, ensuring both the future and the present of the health system are secure, resilient, and forward-thinking.