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Is Automation the Key to Augmenting Workforce Capability and Enhancing Citizen Experience?
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Digital Transformation Workshop Recordings

Is Automation the Key to Augmenting Workforce Capability and Enhancing Citizen Experience?

2 min

Disjointed processes, manual tasks, multiple systems to log in and log out from, delays to rectify errors. Sound familiar?

The Administrative Office of the Courts in the US faced these issues and used automation to accelerate their claims processing by 77%, reducing processing time from 45+ days to 10 or less, enabling them to keep up with over 135,000 claims per year.

How did they do it?

The way we live, work and connect has changed forever.

With rising citizen expectations for personalised experiences, more than ever before, business and IT leaders must look at ways to streamline operations, augment…

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