Internal digital transformation initiatives must align with delivering on these expectations and there will be less tolerance for the old- status quo.
As technology leaders gain more power to build a hybrid workplace and digital operations, they will also be expected to use the latest technological solutions to deliver seamless experiences for all stakeholders.
Over this 1-hour interactive presentation and Q&A session, our senior research strategist highlighted the demands of 2022, comparing them with the current state of CX, EX and digitalisation within Australia.
Watch the replay now.
Aparna Sundararajan leads the emerging and disruptive technology research agenda within ADAPT’s strategic advisory team. As Senior Research Strategist, her role is to create independent advice for the Australian C-Suite around emerging technologies, trends and investment priorities and developing industry leading content for the ADAPT portfolio of Edge events.
As a technology analyst and marketer, Aparna aligns the burning issues of senior executives with digital business dynamics and emerging technology capabilities to create strategic advice for ADAPT’s Members and Strategic Partners.
Anthony leads the growth and development of ADAPT’s Research and Advisory Practice engaging directly with ADAPT’s community of C-Level Executives, equip them with the relevant research, tools and advice to effectively lead and transform their organisations.