Danny Walsh
Business and Technology Services Director
Danny Walsh
Strategic, astute and creative thinker. Able to see the big picture and develop IT strategies that align to and complement business strategy. High-performing senior leader with excellent management and communication skills. Able to relate to people across cultural, geographic and hierarchical boundaries within and outside the organisation and provide the link between business strategy and IT strategy. Customer-oriented with a great understanding of IT tools and methodologies and their usage to achieve desired business outcomes.
Strengths include:
- Internal & External Relationship Management
- IT Strategy Development and Transformation
- Programme and Project Management
- Financial Management
- Cross-Cultural Team Leadership
- Coaching and People development
Career Highlights:
- Successfully relocated two data centres with zero disruption and refreshed infrastructure services at an annual saving of A$450k.
- Took on a disparate group of country-focused IT managers from different cultures and formed them into a high-performing regional team delivering regional cost reduction and service improvements.
- Successfully lobbied for an analytics tool to streamline Service Management (ITSM) and implemented to over 200 global users. Recognised as a ‘game changer’ by senior leadership for providing visibility and driving ownership resulting in 55% reduction in open incidents
- Developed the first-ever three-year strategic plan for Asia Pacific aligned with global functional strategy and regional business strategy. Achieved cost savings of circa 18% as the regional user base grew 12% whilst simultaneously raising satisfaction levels with IS services from below 70% to above 80%.
- Successfully challenged the long-held assumption that the regional data centre should be based in Australia and decommissioned in favour of Asian co-location services at an annual saving of approximately GBP500k